Since bluenokia.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. The charges authorized is/are non-refundable, non revocable, non contestable and you waive your right of refund and/or dispute the charge. As a customer, you are responsible for understanding this upon purchasing any item at our site.
Although our product is thoroughly tested before each release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team’s approval to be looked at and resolved. Please be advised that temporary access to your server can be requested by our technicians in order to identify and fix the possible issues with our product. If it’s a server issue or hosting incompatibility, we will identify what needs to be fixed with the server or recommend another host.
Please note we don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our product.